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ordered on Thursday morning...earphones arrived Friday morning. Brilliant service thank you
mark lovett, Sydney, NSW |
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OMG, this is the most amazing thing ever, I have several Wacom graphic tablets, various sizes, but the Cintiq 24HD is to die for, lots to learn, but a trully incredible creation, loving every minute!! Thank you for your speady delivery to country areas.
Gillian, Nelson Bay, NSW |
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Excellent contact, service and delivery. highly recommended trader. A.A.A.
John Dan, Longbeach - Batemans Bay, NSW |
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Couldn't ask for more efficient service! Ordered desktop and multiple software online Sunday 4/03 in the early afternoon. Delivered with a smile on Monday 5/03 at 3pm. F-aaaaaa-ntastic!! You're doing a great job, sStore!!
Kaz, Burwood, Vic
Karen Graham, Burwood, VIC |
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My order was processed on Monday in Victoria and it arrived by courier the very next day at Mount Kembla, New South Wales. Very, very impressed. Great Value, Great Service and super quick delivery. Thank you.
Ian Cave, Mount Kembla, NSW |
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WOW received my wireless Netcomm router and slide scanner within 48 hours. Super fast, and very professional. Thank you so much. Have recommended you to my employer, who is very eager to purchase some laptops and stationery.
Trudi, Lyndoch, Barossa Valley, SA |
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TL-WR1043ND is a amazing product,best performance with a good price,strongly reconmmend!!!!!!
chris, sydey, NSW |
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Thank you for the great service in my purchase of Lightroom 3. The item was delivered promptly even though I purchased on New Years eve, and you were moving your warehouse. Excellent prices as well.
John
John Heggaton, Dickson, ACT |
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I like to thank the team at City software for there assistance.
Having ordered an Epson R3000 printer On the 4th January and received it on the following Monday the 9th, after i had placed my order i realised during the day that a had an previous appointment so i could not be home for the delivery, so i rang city software and had no problems having it directed to an alternative adress, which was delivered as requested, the above item came in good condition, and i am more then happy to recomend your services
regards
Jack
jack E, perth, WA |
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Hi eStore, Congratulations to your management and team, for such fantastic and efficient service. I could not believe my eyes when I saw the courier at my doorstep this morning with my order, all this within a matter of 21 hours, never experienced this service before. As for the 9.7" tablet it looks great and solidly built. The screen is very receptive to touch and it picked up Wifi signals almost instantly. I am confident the rest of the features will work. The product itself is great value for money. I highly recommend your store to others and give you more than a 5 star rating. Thank you Mike P for the service and your patience. Thanks again. Doug
Doug, South Penrith, NSW |
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Printer arrived in good time good condition and works well. Overall very impressed with price and service provided.Thank you. I'll be back ! ! !
ian ducaine, Aberfoyle park, SA |
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Recently, purchased the aquapod launcher as a supplementary Xmas gift for my nephew. The fellow on the phone mentioned the You Tube video and every big kid I know (including moi) is keen for a go. It has been a hit to the extent I now have to try to get in to th store because someone else has decided it is a great gift. Fortunately, still 118 left.
Also, cannot fail to mention the speed of the postage. I ordered the Aquapod over the phone at amost 5pm (definitely past 4.30pm). the fellow mentioned that the mail for that may have been missed. As I said at the time, hey Xmas is a couple of weeks away. But, when I got home from work the next night, it was sitting there for me. Incredible at this time of year..A 13 year old teenager...and a few uncles and his dad...will enjoy this toy.
David Dennett, Beaumaris, VIC |
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Unbelievable. Ordered Thursday 9.00am. Delivery on Friday 12.40pm. Unfortunately nobody was home and I have to wait until next Wednesday to take delivery due to the Christmas break. But many thanks to Jackson and eStore. I did not think it could be done and therefore went Xmas shopping much to my regret. Next time I'll be prepared and make sure someone is there to take delivery.
Cheers
Richard
Richard, Christies Beach., SA |
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A regular customer, I have always enjoyed the quality service provided by estore but even I was very impressed when I ordered four monitors and they arrived the very same day!! I don't think any other company can beat that sort of service. Thanks!
Liz Hunter, Altona, VIC |
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Totally awesome ordered printer 26/9 9am and was delivered next day at 10.30am it is so good to deal with a company that is on the ball also delivery cost very reasonable well done
diane watt, hallam, VIC |
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The service was fantastic!!!!!!!!!!!!!!!! I was a little skeptical at first ordering online, however, the product was delivered promptly the next day free of charge. Fantastic experience and have recommended estore to both family and frinds!!!!!
Eva, carrum downs, VIC |
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Less than 20 hours from order to delivery. FANTASTIC!
Andrew, Melbourne, VIC |
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Hi, Adam
Many thanks for the prompt action re the defective “not just an FM transmitter”. The replacement has arrived safely and is now up and running satisfactorily, so my appreciation of eStore service is further reinforced. I look forward to further bargains ............ best regards,
Stan Pedersen |
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Ordered, packed, transported 2,000 kilometres and delivered all in less than 24 hours. Wow! Thanks.
Neil Murray, Cairns, QLD |
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I've just received the Pinnacle Studio Ultimate Collection package, and I have to say I'm totally impressed with your committment to customer satisfaction. This is more that I asked for and I wish to pass on my sincere gratitude.
Thanks again.
Cheers
Steve Huppert |
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Thanks estore for an authentic product that was delivered in two days of purchase and cheaper than anywhere else. Fantastic. I would definitely buy products from your website in the future.
Wendy
Wendy, elderslie, NSW |
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Hi Guys,
I just want to say a big thank you for sending the items that I order. You guys are by far the cheapest and the best online store I've come across and also very efficient when it comes to delivery.
Awesome job guy's keep up the good work and keep your prices low. I'll definitely shop with City Software again and I'll recommend you guy's to all my family and friends.
Cheers,
A.Robert
Quakers Hil,NSW
Avaikitepo Robert, Quakers Hill, NSW |
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Thank you very much for your prompt service. I placed an order with you on Monday 4th July for a Shintaro HD DVB-TSet Top Box and it was delivered to me on the Tuesday afternoon the 5th July. You can't get any better service even locally.
Lorraine Wright, Ipswich, QLD |
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Unbelievable service. Software arrived at my doorstep in less than 24hrs. Congrats to all the team. Regards, Peter.
Peter Shiel, Adamstown Heights, NSW |
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You acknowledged my order at 8pm Thursday night! I stepped outside my front door at 8 am this Monday morning to find my order sitting there. The best online shopping delivery I have experienced and I have seen some good ones lately in Australia.
Edward Bryant, Bulli, NSW |
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I was very impressed with the speed of delivery of the QNAP TS-412. I ordered and paid for online without hassle, on Tuesday 21/6/11 and your Delivery Tracking indicated delivery in Whyalla SA would be on the 23rd and it was, excellent. I'm very happy with the service and the QNAP. I will be keeping in-touch for future purchases.
Thanks for the great service, keep it up.........KSK
K S Knowles, Whyalla Norrie, SA |
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hi
i ordered and paid for A Canon PIXMA iP4850 Colour Inkjet Printer MONDAY NIGHT to my surprise it was delivered Tuesday afternoon very impressed indeed with your service happy to buy from again
wayne, mount waverley, VIC |
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Thank you so much....
I was so happy when i received my computer today, it looks and runs great!
You have friendly staff, cheap prices and quick delivery! Thanks
Jayde
Jayde Boardman, Joyner, Brisbane, QLD |
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Well pleased with super quick delivery, very happy with my new product of Mac Office 2011, Would
recommend anyone to this great company! Thanks again e store
Pascale Fitzsimmons, Hervey Bay/Scarness, QLD |
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I was a little worried the prices seemed to good to be true but the software arived CS5 and Corels suite X5 all perfect without question, the best service and price I have found in over 30 years dealing with computers and the internet.
Ray Smillie, Adelaide, SA |
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G'day all,
Just to let you know my order arrived this afternoon, all appears to be excellent, I can't use the printer yet as we are still out of our home due to the floods.
Just want to give you a big thank you for the excellent service, your tracking said my parcel would be delivered today, my wife said no, it won't get here before the end of the week at the earliest, I disagreed, I was right! Very pleased and will certainly recommend eStore to anyone who will listen.
regards, John
John Ferguson, Emerald, QLD |
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Supa fast delivery and great communication, this is one thing other companies fail in or as they get larger don't seem to care. Thanks to the Estore team and associates.
PS... lol as I type this the horn honks and another Estore parcel arrives that I ordered, it's like going to the local store without driving.
Keep up the great service and Thankyou
Andrew
Andrew, KIRWAN, QLD |
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I ordered an item from you and I very impressed with the quick and efficient service, sales staff was very helpful.
I have no hesitation with buying other products in the future.
The item was delivered yesterday.
A credit to you, couriers and your efficient staff.
Thanks.
Ginus
Ginus, East Gosford, NSW |
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My Epson V500 scanner arrived yesterday. Great product, right price and superfast delivery. Will buy from eStore again as the need arises. Thank you so much.
Glad B
Gladys Barton, Caloundra, QLD |
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Hello team, and how are you.
Well, what to say.Thought about tracking my order, but as it turned out, it would have been a waste of time.
A request from my post office to pick up a parcel that was to big to fit in my mailbox was all the tracking I needed.
And there it was.A brand new Greenpoint eBook reader ! In perfect condition, not a scratch on the box and well inside the time frame I had set myself for delivery.
I must, without reservation, congratulate the team on a job very well done.
A bit much some would say, but what the heck, thank you.
Cheers,
Dave.
dave, laidley crek west, QLD |
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What fantastic service. I can't believe how quick my order arrived to WA.
Best service I have come across!!
Kathie, Narrogin, WA |
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I received my parcel today, which included an external hard drive, a new router/modem and 2 usb memory keys.
I am impressed with the quality of the products, the pricing and the delivery time. A+++ for estore.
Jacob, Stanthorpe, QLD |
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Wow! Delivered only 24 hours after ordering! A fantastic product and at a great price.
I will definitely be shopping with you again.
Thanks so much!
Dannielle |
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Dear E-Store,
I have just received my $20.00 mystery box.
I am not trying to earn any brownie points but I simply have to say how amazed I am at the value I have received and how delighted I am with my items.
Thank you so very much!
Kind regards,
Mark
p.s. I hope this offer will be repeated in future! :)
Mark, NORTHAM, WA |
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Hi there,
Order W304888 placed yesterday arrived this morning in Bendigo. Thank you.
This is first purchase from your company, I'll keep you in mind for next purchase.
Cheers,
Grant.
Grant, Bendigo, VIC |
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I have just received my 1st order from e-store & just had to express my thanks for the awesome service! I ordered a turntable on tues.(xmas week) & it is here now on wed.!!!! If this is an indication of future service & great quality then I am sold! I still c'ant believe we're using the DJ-TECH product within 24 hours of ordering ,especially when it had to come from Vic. to Brisbane!!! Truly outstanding! Great 1st impression!!! Kindest regards-NICK B
Nick B, deception bay, QLD |
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Hi there,
I ordered several products from you at 11.00 a.m. or so yesterday. As I live in Godzone ( Sunshine Coast, Qld) I didn't expect to get the products until Monday at very least.
At 2pm today, there was a knock on the door and the order arrived - complete and nicely packed in 24 hours!
I had also emailed sales the day before with a query and was answered within a couple of hours.
To top it all off - the prices were certainly right!
Combine those two together - price and service - and you have a winner.
Thank you, CitySoftware!
As that guy said: "I'll be baaaack".
Cheers!
John R
John R, Sunshine Coast, QLD |
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Hi,
I just wanted to send an email to express how happy I was with my experience dealing with City Software! I rang yesterday to place an order and the man who answered my call was extremely helpful and answered all of my questions! Then, to my surprise, I received my parcel today!! The very next day after ordering!! I am so happy with the whole experience that I will definitely recommend the company to all of my friends!
Thanks very much and I look forward to doing business again soon!!
Donna T, Craigmore, SA |
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Many thanks for the excellent service. I needed some software urgently amd wanted to be sure of getting it ASAP. I spoke to someone over the phone who was very helpful. Amazingly, my order arrived within 24 hours! Well done.
You can count on my business again.
Thanks
Mark
Mark Stevens, Coolum Beach, QLD |
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Another company that see's the value of quality customer service. I wish you the success that you will undoubtably obtain. Not only the cheapest i could find this product but also the best service. Not to mention it got to me, out in the sticks, within 3 days
Ben, NSW |
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I have never seen a delivery fast as this one, less than 2 days from paying, processing to delivery. incredible. From Melbourne to Sydney. insane. ordered wacom 6x9 tablet intuos4.
5 stars from me.
Ivan, Sydney, NSW |
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Hi Estore,
order placed 2pm Thursday. Delivered to my workpoint by 11:00am-ish next
day.
What great service!
Thanks
Martin
Martin K, Canberra, ACT |
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I Just wanted to let you know how pleased i am with the printer. Thanks for responding so quickly and allowing a very smooth transaction process. Great Product and unbeleivable price. Thanks again.
Fernando, VIC |
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Placed an order late Friday 18th March arrived early afternoon Wednesday 23rd. Thanks. Item ordered being a Canon CanoScan 9000F. After installation (very quick and easy) and testing I was very surprised at the quality and ease of use (both the unit and software) from this unit. The negative and slide scans are of particularly good quality, much better than previous unit (SVP PS 9700). Highly recommend the 9000F and the service from eStore.
Tony
Tony Meredith, East Maitland, NSW |
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Wow! Ordered Tuesday am. delivered in WA, Wednesday pm. Software up and running Wednesday evening and at a great price. Very impressive.
Roger
Roger Clarke, Connolly, WA |
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Hi, Just wanted to say thanks for the excellent service. I ordered my software yesterday and it was delivered the today at 9.45am – in Perth. There has been a supply difficulty here for this software – how amazing to see that you not only had ample stocks, but delivery was free and made the following day.
I wish all suppliers were as efficient,
Many thanks,
Lynda
Lynda, WELSHPOOL, WA |
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The item arrived very quickly and was as described.
I will be sure to recommend this service and site to others.
Thank you for such a great deal!
Phuong, Mawson Lakes, SA |
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Quick efficient service and best price on Office Mac 2011 I could find. Ordered on 8th March and have it in my hands on the 10th March. Thank you.
Lavinia Jacobsen, Perth, WA |
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Ordered Office 2011 for MAC in the PM. Arrived next day in the AM.
Great service, great product, great price. Thank you
SHR
Sheila Rowland, Murrumba Downs, QLD |
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This is the third purchase I have made from eStore and I am impressed! Placed my order for my colour laser printer on Tuesday, tracked it coming up from Melbourne over Wednesday and took delivery of the printer on Thursday. Great company, great service, great price - the lowest I could find on the net! I recommend you to my business and personal friends as a great place to do business.
Rhonda, Enfield, NSW |
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Hi Guys, thank you so much for the great service and speedy delivery (next day in fact) of my e reader I was so impressed I have ordered another one and recommended your site to everyone I know who buys online. Many Thanks Chris (Hobart)
Chris Suckling, Hobart, TAS |
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Your Live Chat feature is very useful. Why do you ask for an Email address? I just wanted to ask a couple questions but I do not wish to provide my email.
Customer, WA |
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Heeey thanks for the youtube demo
thanks for taken the time to explain
great stuff
cheers and best wishes
Dennis
Dennis Bauer, Herberton, QLD |
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good experience
janne, ACT |
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I ordered a Green point e-reader on boxing day, not expecting to arrive until well into the new year but surprise surprise it arrived on the thurs 30th dec .. excellent service thank you very much.Havent had much of a play but the bit I have have had has been great .. Started reading my first book last night .. have recommened it to some family members that read a lot ..thanks again
SUE, rockingham, WA |
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INCREDIBLY SAFE PACKAGING, EXCELLENT VALUE AND SWIFT DELIVERY! THIS REALLY IS THE ESTORE!
JOHN, MACLEAN, NSW |
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This store is super
fast and very accurate in description,
Top communcation>>
highly recommend this seller>
Thank you very much for such a great service>>>
Elvira
Elvira Reichmuth, Bayswater, VIC |
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You guys are unbelievable, my order placed on Friday and delivered to the door by 1.30 Mon..fantastic, and a great price.
Thanks
Rob, Booragoon, WA |
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Citysoftware, I received my order today! Wow you guys & gals are quick. All looks good & I'll be giving it a test run this evening. Thanks for your prompt & efficient service. I know where to shop for I.T gear now. Will have no hesitation to recommend your services to anyone who is shopping around. Regards Tony M
Tony M, WA |
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Hi Guys,
I must let you know how impressed i was with your prompt service on the above order.
36 hours from order to delivery at my address in SA fantastic, i've waited longer for things sent from Adelaide.
I will certainley give you more of my business.
Keep up the good work.
Colin Thomas, SA |
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Thank you team at City Software for the excellent service and super fast delivery of my order no:W248232. I will recommend to my friends and I am certainly a return customer, outstanding!, Kind Regards,
Peter Anthony, Sydney, NSW |
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To whom it may concern
Rang City soft ware on Wednesday 3rd March 2010 due to a breakdown of my HD on my laptop. Due to past experience I was happy to place my 3rd order in 2 months.
As usual friendly, polite and a helpful team of dedicated professionals.
Received my HD today at midday, less than 24 hours since the call and all the way from Victoria to Newcastle NSW.
You amaze me guys, keep up the good work and let it be known that you've a costumer for life.
Sincere Thanks
John de Wit |
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WOW! Well done.
I placed the order yesterday at 21.01pm and at 2.45pm today it was delivered.
That is sensational,
Thankyou very much.
Graham Harvey |
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Gidday,
Last night I ordered an item from you and I am dumbstruck.
The item was delivered today.
Over the last few weeks I have had dealings with a variety of companies who have promised things to me numerous times and have repeatedly failed to follow through.
That is why it amazed me to receive the item so promptly and without any fuss. The original expectation was that it would take a couple of days to get to me and that was fine, but when it came within one day I was over the moon.
Congratulations to you, your couriers and your efficient procedures. I am in awe of your efficiency.
Again, thanks.
You will be congratulated and recommended many times in my future conversations with those who expect service and do not receive it.
Ken Morton |
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Good Afternoon,
Just a thank you email for the great service I have received from your company and also I big thank you on the prices that you are able to offer.
I have just received my new Canon Ixus 120is and love it.
Shane |
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Goods received, thanks for the speedy delivery...
David Sambrooks - OPERATIONS MANAGER |
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Fantastic Service.
Ordered online at 8pm Thursday and had it delivered to my door by 4pm
Friday.
Impressive!
Stephen Farrelly |
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Great service, fast response times and an excellent team - City Software have not only saved us money, but also our project delivery timelines.
Arnold
Arnold, Melbourne, VIC |
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Ordered at 9:51am and already received it by 2:30pm same day.
Very happy with the service.
Ron |
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FYI - I'm very pleased with this purchase through City Software. Easy to use website, excellent price, credit card payment with no surcharge, and extremely prompt delivery. I'll be recommending your company to others in the market for new computer equipment. :-)
Cheers,
Emma |
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Please pass on my appeciation to your bosses for your excellent assistance during a fairly daunting and confusing time for myself.
It was a pleasure to experience good old fashioned proactive service in an era where we are constantly being subjected to frustratingly difficult experiences with offshore customer "service".
So, thanks again for your help, and I assure you that I will be personally utilising your company again, and will readily refer you to my many colleagues within the industry.
Kindest regards.
David |
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I received the CS4 product and have installed it, the upgrade works great. Thanks for your good advice and speedy delivery. I am very impressed with the service.
Regards,
Alistair |
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Yesterday morning you advised me, thenprocesses, my order for Acronis True Image 11 Home software.
I had barely done a couple of tasks when the courierdelivered the order.
I was amazed!
Thank you for your help, cheerful approach, and promptresponse to my order. Much appreciated!
Ronald |
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May I offer you congratulations for your excellent service!
I placed an order mid-morning yesterday (Wednesday) on-line, and the product has been delivered to my door in S.E. Qld. today (Thursday) at 1 P.M.
Quality service such as this is to be applauded so well done one and all.
Wayne, Burpengay, QLD |
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Hello the sales team,
I want to thank you for the speed at which you have shipped the software I purchase Thursday 5th June late at night and that I received on Friday mid-afternoon. In my opinion, it shows the efficiency of your services and procedures as well as the dedication of your staff to a successful customer satisfaction.
Usually these events are not credited by the customers. So I brake the traditions and write this email to express my sincere thanks.
You have won a customer for more purchases the future.
Best Regards
Patrick |
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Hi Pieta,
Yes, that sounds fine. Thank you for your diligence. It's a refreshing change to have someone who promises to follow up to actually do so and it is appreciated.
Regards,
Jim |
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I arrived home about 15.30 today, having left about 10.00am, shortly after I had spoken to the Internal Sales Rep this morning to place my order.
The Internal Sales Rep was extremely helpful in answering several questions about MS/Vista which I told him I would not order for a while, then he described to me the detailed information I wanted about one of your attractive specials advertised in today's Green Guide, then he offered me a super deal which I could only respond to with "Just wait until I get my credit card out".
The Internal Sales Rep took careful note of my comments about delivery as I live alone, work from home and have an elderly neighbour whose front door is one metre from mine. He said that he would do everything possible to alert your courier service to ensure that my software was delivered correctly.
Well when I arrived home about 15.30, as I was putting my key in the front door, my neighbour walked out of his door and handed me a package. I was very puzzled for a minute or so as I was sure it couldn't be from City Software that quick, could it? Well I got in the front door and sure enough it was my City Software package.
And now, about an hour later your email arrives to tell that my City Software package is on the way, entertaining me royally.
A pleasure to do business with you.
Alex, a very impressed customer |
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I would like to thank-you for a job well done.
The Internal Sales Repwas able to deliver on a promise I sort of forced him to make and got a server delivered to me with the exact configuration in less than 48 hours on time to meet our project deadline.
It is this sort of dedication and commitment from our suppliers that win business, I would like to thank the Internal Sales Rep and recommend that he is recognised for his excellent work specially his friendly nature and can do attitude.
Please pass on my gratitude.
Best regards,
Magdy, Network Engineer |
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I would like to express my appreciation to your staff member Ben. I was making enquiries over the phone yesterday, Ben was very helpful and courteous! I must say that Ben is one of the best I have ever come acrossed, he is very professional and really willing to listen and help! I feel that he has to be praised and I am sure his customers are happy to return!
Keep up the good work, Ben! Thank you!
Kind regards,
Peter, KOKO Design |
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Thank you Simon.
I really appreciate what you have done and I will be using your services in the future.
Amelia |
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Just wanted to let you know: many thanks for your service today. It's my first dealings with you and I'll be returning in the future.
Regards,
Jason |
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Dear City Software,
My order arrived this afternoon. Thank you.
This was incredibly good service as I only placed the order last night.
Thanks,
Barry |
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Dear Sir,
I ordered a Logitech Stereo USB Headset 250 on Monday 7 May and I received it on Tuseday 8 May at lunchtime.
What service --- from Melbourne to New Norfolk in 24 hours.
Makes "snail mail" look a bit silly !!
Thank you very much.
The headset works as it should, excellent, the service, excellent.
Thank you very much,
Bill, New Norfolk, TAS |
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Dear City Software,
I confirm that I received the above order well in advance from what I expected.
Well done and am more than happy to continue business with you and refer others to you.
Ron |
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Many thanks for the efficient service that I receive from City Software.
Living in far north Queensland we do not have access to all the goodies locally that I was used to when I lived in Sydney. I very much appreciate the excellent standard of service that I receive either by phone or on a web order.
The cost of freighting goods up to this region is many times very high, however the prices that CSW provide are very competitive and this is appreciated. The goods are usually here in 4 or 5 working days and that is more than adequate.
Keep up the good work and keep up the competitively priced hot deals.
Bob, QLD |
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A short note to advise that the software I requested on Monday arrived at my office today.
Your service is excellent and your sales staff are to be congratulated. (Thanks, Cameron and John).
Kind regards,
Lynne |
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Yesterday I ordered Office 2007 Professional (Academic) and much to my surprise it arrived this morning. Very impressive service especially since I live in Queensland! Many thanks to you and everyone else responsible for sending it.
Cheers
Barb, QLD |
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Just a quick note to thank you for this order.
It arrived UNBELIEVABLY quickly.
I think you must have sent it before I ordered it, which is marvellous service.
As you clearly have a time machine, can you also please supply lotto numbers for next week. ;-)
Thank You
Peter |
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Hi,
Just thought I'd confirm my appreciation for the wonderful service from Simon King with my recent web order. It's very refreshing to see a company respond in such a friendly and efficient manner.
Kind Regards
Mark |
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Gidday,
Last night I ordered an item from you and I am dumbstruck.
The item was delivered today.
Over the last few weeks I have had dealings with a variety of companies
who have promised things to me numerous times and have repeatedly failed
to follow through.
That is why it amazed me to receive the item so promptly and without any fuss. The original expectation was that it would take a couple of days to get to me and that was fine, but when it came within one day I was
over the moon.
Congratulations to you, your couriers and your efficient procedures. I
am in awe of your efficiency.
Again, thanks.
You will be congratulated and recommended many times in my future
conversations with those who expect service and do not receive it.
Ken |
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