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I arrived home about 15.30 today, having left about 10.00am, shortly after I had spoken to the Internal Sales Rep this morning to place my order.

The Internal Sales Rep was extremely helpful in answering several questions about MS/Vista which I told him I would not order for a while, then he described to me the detailed information I wanted about one of your attractive specials advertised in today's Green Guide, then he offered me a super deal which I could only respond to with "Just wait until I get my credit card out".

The Internal Sales Rep took careful note of my comments about delivery as I live alone, work from home and have an elderly neighbour whose front door is one metre from mine. He said that he would do everything possible to alert your courier service to ensure that my software was delivered correctly.

Well when I arrived home about 15.30, as I was putting my key in the front door, my neighbour walked out of his door and handed me a package. I was very puzzled for a minute or so as I was sure it couldn't be from City Software that quick, could it? Well I got in the front door and sure enough it was my City Software package.

And now, about an hour later your email arrives to tell that my City Software package is on the way, entertaining me royally.

A pleasure to do business with you.